Sunday, July 27, 2008

Vote for Marco Zaldivar!

A few years ago, I wrote about my ideal cellphone specs. The list of requirements is still very true, except for a cheap data-plan and great battery life. The last requirement puts the latest iPhone or any 3G phone for that matter on the black list. This was especially so after watching Charlie Rose's discussion on the iPhone 3G.

Item 7 on my original list was "Free incoming SMS". I am not a frequent SMS'er. I can count the number of SMS messages I sent this year on two hands. I do receive tens of SMS messages per day, most of them from webservices. When our Salesforce email-to-case daemon acts up, I get an SMS message alerting me. When I need to attend a meeting, Google Calendar sends me an SMS. When an item on my todo list is due, RememberTheMilk sends me an SMS message. Luckily I am using an inflation protected cheapo plan from AT&T Wireless (now Cingular): it includes free incoming SMS messages.

When I heard from a friend using Virgin Mobile that he had to pay for incoming SMS messages, I couldn't believe it. That had to be illegal since you can not control receiving an SMS message. Every time you received a message, even if you did not open or read it, you are charged. So you might end up with a $500 cellphone bill for something you have no control over. You gotta be kidding. Sadly, no, he wasn't. Gotcha Capitalism!

Finally somebody is taking action against such practices. His name is Marco Zaldivar. Red Tape Chonicles' Bob Sullivan discusses the case in a recent blog post, "T-Mobile Sued over 'Mandatory' Text Fees".
T-Mobile USA, Inc., a subsidiary of Deutsche Telekom AG, lost an important ruling earlier this week when a U.S. District Court judge denied its motion to dismiss a lawsuit filed by a group of disgruntled T-Mobile subscribers, claiming the Bellevue-based company charges them -- and millions of T-Mobile customers -- for unsolicited text messages.
The article has a couple of great tips when it comes to handling text messages. The one about "premium text messages" caught my eye:
Even with an unlimited plan, you can still end up paying a lot for text messages – so-called “premium text messages” -- which can cost $1-$10 each. These are texts sent to or from special subscription services, like dating services. One consumer who wrote to Red Tape found himself on the long end of a $10,000 bill not long ago. Even if you use text messaging, you should consider calling your carrier and asking that premium texting be disabled.
Why would I ever want to give up my current cellphone plan? It is cheap, inflation-proof, free cellphone calls after 7PM (not after 9PM), free mobile-to-mobile and has free incoming SMS. If I ever decided to go for a data-enabled phone, I might just get a phone with only a dataplan and keep my current cellphone.

Sunday, July 13, 2008

Travel tips at Dulles Airport

For the third time in nearly as many weeks, I found myself in Washington Dulles Airport. This time I learned two new traveling tips:

(1) If you want to hop onto an earlier flight, make sure your luggage gets transferred to the new flight at least 2 hours prior to take off. Or if you come from abroad, make the change right after customs, right before you enter your luggage back into the hands of the airline.

(2) When Terminal C (an older United Terminal) at Dulles is stuffy and without air-conditioning (as was today), head over to Terminal B. Terminal B is a new international terminal. It was not very crowded and had some nice food options. At Dulles, it's only a 1 minute ride on those odd looking "mobile lounges". Unlike other airports where you might fear coming back via the inter-terminal transportation system can take a long time, the system at Dulles is great and fast.


From the history page of Metropolitan Washington Airport Authority page:
The concept that made the new airport outstanding and unique from the passenger's view in 1962 was the specially designed mobile lounge, used to transport the passengers between the terminal building and the aircraft parked on a jet ramp ½ mile away from the terminal. The mobile lounge was designed by the Chrysler Corporation in association with the Budd Company.dulles_history_4

The mobile lounge was constructed as a 54-foot long, 16-foot wide, 17 1/2-foot high vehicle, and could carry 102 passengers, 71 of them seated, directly from the terminal to the aircraft on the ramp. This protected the passengers from weather, jet noise and blast, and also eliminated long walking distances. Because of the mobile lounge, passengers had to walk only 200 feet once they entered the terminal until they were seated in the lounge for the short trip directly to their aircraft.

Today, Dulles operates 19 mobile lounges and 30 plane mates, which are similar to the lounges but can transport passengers from the terminals, directly onto the airplane by attaching itself to the aircraft.

Saturday, July 12, 2008

Wanted: Traffic Expert (Relocation a must)

Belgium has gone mad when it comes to traffic signalization. On our recent vacation in Belgium, although I do carry a Belgian driver's license, I felt like a foreigner in my own country when it came to driving.

Several traffic signs where completely new to me.
At the entry roads to Antwerpen, I noted the following sign over and over. At first I thought something was going to fall on my car. But the red circle does not mean this is an advisory sign, rather a mandatory rule. The signs means no entry for cars who carry explosive or incendiary cargo. I didn't take it conveys the message very clearly.

The provincial recreation park, De Nekker, in Mechelen featured a funny sign: no waterpipes allowed. (Photo forthcoming).

Even since unmanned cameras were allowed by law to catch speeding, local governments have been installing these "birdnests" as my dad calls them, everywhere.


Even in the middle of the night on an empty road, you better be on the look out for them, as they never rest.

To increase the effectiveness of these cameras (read: revenue), it appears there's an active campaign to confuse drivers about the current speed limit. This is especially the case if you are not familiar with the area.
  • In Tremelo, in one direction you can drive 70km/hr. Make a U-turn and the speed limit is 50km/hr. It turns out the town limit with Keerbergen is in the middle of the road.
  • In several town centers, I noted an "end of 30km/hr" sign. The "entering 30km/hr" sign is nowhere to be seen. You are speeding by definition.
  • "Herhaling" means "repitition". All ofa sudden you encounter a sign "50km/hr- herhaling". Shock! Was I speeding? Where was the first sign? Nobody knows. Also known as X-signs.
  • As you leave a town, the typical speed limit is 70km/hr. We saw several times when a 70km/hr sign is followed withing 100 meters(!) by a 50lm/hr sign, allowing drivers to squeeze one quick burst out of the engine.
  • Upon entering an urban area, a white sign indicates the name of the town, as well as a little pictorial about the local abbey or church. This also means 50km/hr. Why not add a sign stating the speedlimit explicitly. It will be much easier for tourists and foreigners.
  • While on one hand overloading the meaning of the sign with a speedlimit, there are plenty of examples proving the Belgian maffia must own signage companies. On several roads I noted signs literally every 200 meters (with no street crossings in between). On the stretch Herselt-Aarschot, I must have counted ten 70km/hr signs every 200 meters. This little stretch is also known for extreme alzheimers.
Speed limit signs a plenty, direction signs are few. Unlike in the US, driving to and from town centers based upon signs is nearly impossible. I was looking for the note "Sponsored by Garming or TomTom" underneath the signs. Luckily I was well prepared using Google Maps.

Poorly design beltways where two lane roads are reduced to one lane traffic jams, the wild grow of speed limit signs, the lack of directions and the "birdnests", really take the fun out of driving in Belgium. It's time to get some real experts behind the wheel. Traffic experts, apply in the comments section.

Friday, June 27, 2008

Dancing

Every now and then you stumble on a video on youtube which is just plain amazing. One of them is the video of Matt.

Sunday, June 15, 2008

Welcome to our family time ...

As my pirate of the Caribean and Princess Aurora fell asleep tonight, their dreams started to take them along the Belgian freeways to Euro Disney in the North of France. Four and half hours until they will be again in the happiest place on earth.

Several months ago, we went as a family to Disneyland in Anaheim, CA. Although I have been living in California for over ten years, I never visited the magic kingdom. I did visit Universal Studios, Magic Mountain, Great America, but I saved DisneyLand for last. I am glad I resisted the temptation and was able to see the magic through the eyes of two little kids. It was fantastic.

Two days and two nights should be sufficient. That was our original plan. Luckily we choose the 3+2 days promotion package: buy 3 days, get 2 days extra. We spent day and night in Disneyland and in California Adventure. We weren't bored a single moment.

California Adventure is a new theme park, celebrating California. It includes parts of San Francisco, parts of Napa, the orchards, the aviation history of California and much more.

The true gem is still Disneyland, the park Walt Disney envisioned after having seen little FairyLand park in Oakland. Although I knew the Disney marketing machine was everywhere, it is done so smooth and not in your face that you hardly ever notice it. This place makes you smile and happy. Is there something special in the air, I kept wondering.

The park was perfect. From the moment you get on the little trolley shuttling you to and from the parking lot, happy music is playing. People smile and greet you nicely. Everybody is nicely dressed, and not in a one-size fits all suit. Custom tailored outfits matching the ride. Every ride is nicely painted. No chips anywhere, no broken chains. Lines are ingeniously hidden away.

But most of all, rides advance smoothly. I am sure I must have waited in some lines for over an hour, but oddly it never bothered me. The first 30 minutes passed by in a rush of the last ride.

Highlights:
  • The evening parade as the sun went under - the smiles on the kids faces as the princesses and the characters waived at them.
  • The fireworks in front of the castle
  • Pirates of the caribean
  • Inside the Splash Mountain with my son
  • Family rollercoaster in Toon Town with my little girl
  • Sorin' over California
  • Hollywood Hotel
I can't wait to see the pictures and their faces as they tell their story of Euro Disney. (I'll let you know Kate)

Welcome to our family time
Welcome to our happy to be time
This is our festival
you know and best of all
We're here to share it all

Saturday, June 14, 2008

And justice for all


... rings the Metallica song. Last week, my introduction into the American justice system concluded in a conviction. Almost a year ago, my house had been broken into. The burglars had been caught red handed, at least 3 out of 4. Originally it was believed there were only 3 of them. The look-out guy (in a car) managed to escape. Luckily all items were recovered. As far as I was concerned, with exception of some damage to the fence and the inside door, the case was closed.

Not for the district attorney of course. He had a slam dunk case in front of him. Quickly two of the three burglars pleaded guilty and got a 1 year county jail sentence. Number 3 was a hard core case, a repeat offender. A trial was going to decide his fate. I was called as a witness ("Yes, that is my stuff; No, I did not give him permission to enter the house"). A trial date was set and postponed at least four times (due to unavailability of either the DA or the defense attorney). Luckily, I was allowed to be a standby witness which means that the DA will call you when you need to appear (and it is not required to be present in person every time).

Finally the trial was on. A jury was being selected. It was getting all a little close to my planned trip to Europe. I asked the DA what could be their possible defense. He explained for repeat offenders this is often the case - they want to postpone making a decision until the very end. Standing tough. The piper would play eventually: he cut his losses and agreed to a last minute plea bargain before the jury selection was completed. He will go 7 to 9 years to jail. What a fool - risking much of his life for a couple of toy walkie-talkies and my son's piggybank full of pennies.

Friday, May 30, 2008

Hi, my name is waffletchnlgy and I am an info-snacker.

I always thought that Amazon's Kindle was targeting the gadget freak or the die hard reader. Why else would anybody want to buy a feature-clipped laptop? For $350 you can buy yourself a laptop which allows you to both read and surf. Better yet, get an iPhone.

After reading The digital future of books in the WSJ (May 19th), the idea is not as stupid as I thought. As Jeff Bezos mentioned:
Laptops, BlackBerrys and mobile phones have "shifted us more toward information snacking, and I would argue toward shorter attention spans." He hopes that "Kindle and its successors may gradually and incrementally move us over years into a world with longer spans of attention, providing a counterbalance to the recent proliferation of info-snacking tools."
I also was surprised by the average time people spend reading.
A recent National Endowment for the Arts report, "To Read or Not to Read," found that 15- to 24-year-olds spend an average of seven minutes reading on weekdays; people between 35 and 44 spend 12 minutes; and people 65 and older spend close to an hour.
I am officially old now.

Monday, May 26, 2008

Gmail spellchecker

Gmail's spellchecker isn't working right. Since I write a fair amount of emails in Dutch, I set the spellchecker to 'Nederlands'. However it isn't working as expected. Common Dutch words are flagged as incorrect. Some suggestions are actually in English.

Request for Enhancement: It would be useful if one could specify the preferred language of the recipient in the Contacts section. One wouldn't need to set the spellchecker language manually for every email. Or better even, perhaps the Googlebot could deduce than language from previously written emails.

Saturday, May 24, 2008

Gotcha capitalism

Last year, I read John Bogle's little book of common sense investing, and learned how the little investment fees in the end can cost your dearly.

Tonight I started reading Gotcha capitalism by Bob Sullivan. The book is about how companies add hidden fees everywhere. No surprise there. I fall into the category of people who reviews every bill thoroughly. I fight back and don't mind going through several layers of phone support to get my money back. Example:
A few years ago, I received a $400+ cellphone bill. Ouch. My regular monthly bill is $75 for our family. As it turned out, they had dropped the free in network calling from my plan, several months before but only now did I reach the minutes limit. I was now billed for calling all our friends using the same cellphone provider. But worse, every call with my wife was rung up twice: once for me and once for my wife. Early calls to AT&T wireless were met with "Nothing we can do". It then changed to "Let's split it in half". That's when I realized there was more to fight for. It was just the right catalyst to start a spreadsheet. I took every phone number from the bill and figured out whether he/she belonged to AT&T wireless. With details in hand, resistance was futile (I can boast now). At the end the monthly bill was lower than regular. But it took some stubbornness.
Knowing there is a chance to beat the system, I am typically looking forward to the fight. This book appears to be written for me. In the first chapter of the book the author brings up how the real cost of a printer is difficult to estimate. Well, I am part of the few who attempted it. When purchasing a printer, I consider both the acquisition cost, the cost of a ink cartridge and the amount of pages I print per month.

One thing is clear early in the book: as a consumer in America, you are often alone. The influence and power of Federal Trace Commission (FTC) has been clipped. Worse, companies have been allowed to create one-sided contracts just by mailing you a letter. As such many companies made you to silently agree to mandatory arbitration and avoid the court system.

Friday, May 23, 2008

Where all the missing Lego pieces meet

Last night we watched Indiana Jones and the kingdom of the crystal skull (tickets courtesy of large internet company - thank you). The movie was entertaining and fun. Nothing to earth shattering, although coincidently I have been watching some documentaries about the Manhattan Project. Written by George Lucas, the end isn't very surprising.

And then I came across this great Indy-based video.